Return Policy

Every effort is made to ensure that colours in the photos are as accurate as possible, however colours may vary on different screens.

All items eligible for return must be in original saleable condition, with all labels and tags attached and with proof of purchase.

No refunds are offered for purchases unless the product is faulty. Please choose carefully and ask for more information if required before making a purchase. No refunds are offered for changing your mind, items may be returned for your choice of store credit or exchange.

Please note: For hygiene reasons and for your protection, we do not accept returns on earrings, jewellery sets containing earrings or nail polish.

If damaged or faulty products are received, please make sure to make contact us within 24 hours of receiving the item.

Please email us at hello@alannajane.com.au to arrange an item return or if you would like further information.

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